Privacy policy

At Shop Voyla (www.shopvoyla.com), we are committed to protecting your privacy and ensuring a secure shopping experience. This Privacy Policy outlines how we collect, use, and protect your personal information.

1. Information We Collect

We may collect the following types of information when you visit our site or make a purchase:

  • Personal Information: Name, phone number, shipping address, email address, and payment details.

  • Device Information: IP address, browser type, time zone, and some of the cookies that are installed on your device.

  • Order Information: Details of products you purchase, payment method, and order history.

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To process your orders and provide order-related support

  • To communicate with you (order updates, support, promotions)

  • To screen orders for potential fraud or risk

  • To improve our website, products, and customer service

  • To send marketing emails and SMS, only if you opt in

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. However, we may share your information with third parties to:

  • Process payments (e.g., Razorpay, Paytm, etc.)

  • Ship your orders via courier/logistics partners

  • Comply with applicable laws and regulations

  • Improve our services through analytics providers (e.g., Google Analytics)

All third-party service providers are obligated to protect your data.

4. Cookies and Tracking

We use cookies and similar technologies to improve user experience, analyze traffic, and serve personalized ads. You can disable cookies via your browser settings, but it may affect the functionality of our website.

5. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy, including fulfilling legal, accounting, or reporting requirements.

6. Your Rights

If you are a resident of India, under applicable data protection laws, you may have the right to:

  • Access the personal data we hold about you

  • Request correction, update, or deletion of your data

  • Withdraw consent at any time, where applicable

To exercise any of these rights, contact us at:
πŸ“§ support@shopvoyla.com
πŸ“ž 8851303718

7. Security

We implement strict security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Please review this page periodically.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact:

Shop Voyla
πŸ“§ Email: support@shopvoyla.com
πŸ“ž Customer Care: 8851303718
🌐 Website: www.shopvoyla.com